ROYSTON GROUP PRACTICE PATIENTS: PLEASE READ
Due to the worsening coronavirus pandemic and following government guidance, we are suspending all routine appointments. We will be managing urgent and emergency patients only.
ALL DOCTOR APPOINTMENTS WILL BE TRIAGED BEFORE ANY FACE TO FACE CONSULTATIONS AS THESE WILL BE LIMITED TO AVOID SPREADING THE VIRUS.
IF YOU HAVE:
- SORE THROAT
- HIGH TEMPERATURE
YOU MUST NOT COME TO SURGERY.
YOU MUST NOW ISOLATE TO REDUCE THE CHANCE OF SPREADING THE INFECTION IN LINE WITH NHS AND GOVERNMENT GUIDANCE.
If you consider your symptoms an emergency, you will be offered a telephone consultation after speaking with a receptionist. If you have been in contact with someone who has had a recent foreign travel, or with a confirmed case of coronavirus, you MUST NOT COME TO SURGERY. YOU MUST INSTEAD CALL 111 OR GO TO 111.nhs/covid-19
Please wash your hands with warm water and soap regularly.
The following appointments will still be going ahead for the time being and maybe subject to change, and as long as you are not displaying any symptoms.
- B12 (Only when due)
- Prostap injections
- 6 week baby checks
- Baby immunisations (Baby’s still need to be covered)
- INR checks
- Urgent bloods only (GP request)
Things not being actioned are routine bloods, routine 24hr blood pressure, ear syringing. Etc
PRESCRIPTIONS - 48 HOURS NOTICE WILL BE ADHERED TO DUE TO LARGE VOLUMES OF PRESCRIPTIONS BEING REQUESTED.
- Paper requests for repeat prescriptions are not been accepted, again to avoid the spread of the virus.
- If you are not registered for Electronic Prescribing Service (EPS) please contact the surgery to nominate your chosen pharmacy to collect from.
- Online access
- Tel prescription line on 01226 700400 2:00p.m to 4:00p.m (This is a temporary basis)
Remember to use the hand sanitiser provided when entering the building. Please remain courteous to our staff at all times. Any incidents of verbal or physical abuse will result in a zero tolerance warning being issued.
We understand it’s frustrating and confusing for people but please bear in mind that it’s also frustrating and confusing for NHS staff as well due to guidelines constantly changing. This is a very challenging time for us all and we would appreciate your co-operation during this period of uncertainty.
Please encourage family and friends to follow us on Facebook, this is the quickest way we can update you with the latest advice.
Our priority is the health and safety of all our patients and staff.
BANK HOLIDAY Friday 8th May 2020. SURGERY WILL BE CLOSED AND RE-OPENS Monday 11TH May 2020 NORMAL WORKING HOURS
My Best Life
Are you lonely, socially isolated, struggling with housing or money problems and do not know where to turn. The 'My Best Life' service may be able to help. My best life was started in April 2017. The two major benefits for people referred to the My Best Life service will be an improvement in their health, wellbeing and quality of life and a reduction in social isolation, exclusion and loneliness; with a special focus on improving mental health and wellbeing, the scheme will enable people to manage their own health, improve social networks and develop their self-confidence.
If you feel you or someone you know would benefit from 'My Best Life' you can either contact the My Best Life Advisor's directly on 079790 399 427 or contact the surgery on 01226 700400.
We would like to draw your attention to the Friends and Family test, which is under the “Have your Say” tab on this website. We have recently implemented this short survey with a view to obtaining more patient feedback, so we can constantly monitor how we are doing.
If you are able to spare a couple of minutes, we would really appreciate your input.
Thank you in advance.
Introducing our International New GP
We are now working closely with NHS England in recruiting an International Gp, this is to help with capacity & demand to encourage new Gp`s to work in GP practice.
We are pleased to announce that we now have an International Female GP, Dr Samantha, she will be shadowing the Partners working at the practice.
Royston Group Practice from time to time has medical students working at the GP surgery for up to 8 weeks at a time. Please let reception know if you do not want the student present at your appointment.
Helen Wyatt has now left our practice, Antonia Hudson is now the current Practice Manager and Ann Youngs is our new Assistant Practice Manager.
Our new receptionists are Kaitlin Turton, Kay Jowitt and Suzanne Price.
2019-20 Flu Clinics
We still have a number of patients who are eligible for the Flu Vaccination, these patients will receive sms messages until we know if they require this or not, if you are one of these patients could you please contact the surgery to either book in for this or decline it.
We still have walk in Flu clinics Monday to Thursday available patients aged 65 & over and 16 to 65 at risk patients between the hours of 2:00p.m to 4:00p.m.
We are currently dealing with an increasing demand for appointments, yet are still experiencing a high volume of DNA's (did not attend).
200 appointments were wasted due to non attendance during the month of February 2020.
Could you please ensure that you contact us as soon as possible when you are unable to attend in order that we can allocate your appointment to someone else.
Thank you for your cooperation.
Conditions for which Prescribing is Restricted
At the end of May 2018, NHS England announced that certain medications would no longer be routinely available on prescription. A full list of the conditions this affects is given below:
- Vitamins and minerals
- Acute Sore Throat
- Infrequent Cold Sores of the lip.
- Coughs and colds and nasal congestion
- Cradle Cap (Seborrhoeic dermatitis – infants)
- Infant Colic
- Mild Cystitis
- Mild Irritant Dermatitis
- Diarrhoea (Adults)
- Dry Eyes/Sore (tired) Eyes
- Excessive sweating (Hyperhidrosis)
- Head Lice
- Indigestion and Heartburn
- Infrequent Constipation
- Infrequent Migraine
- Insect bites and stings
- Mild Acne
- Mild Dry Skin
- Sun Protection
- Mild to Moderate Hay fever/Seasonal Rhinitis
- Minor burns and scalds
- Minor conditions associated with pain, discomfort and/fever. (e.g. aches and sprains, headache, period pain, back pain)
- Mouth ulcers
- Nappy Rash
- Oral Thrush
- Prevention of dental caries
- Ringworm/Athletes foot
- Teething/Mild toothache
- Travel Sickness
- Warts and Verrucae
If you have any queries around this, please speak to your GP.
SYHA have recently launched a new Trial aimed at getting people back into work following long term sickness. If you are interested in learning more about it or taking part, please look at the Working Win webpage by following the link below. You can self refer, or speak to one of the GP's next time you visit the practice.
Staff Training Closures
We are closed on the following dates for staff training:
- Wednesday 19th of June from 12pm
- Wednesday 17th of July from 12pm
- Wednesday 4th of September from 12pm
- Wednesday 18th of September from 12pm
- Wednesday 16th of October from 12pm
- Wednesday 20th of November from 12pm
- Wednesday 11th of December from 12pm
Also there will be no Doctors on site from 12pm on Thursday the 7th of June.
The next meeting for the Patient Reference Group meeting will be held on 21.2.2020.
If you would like to come and join in with this meeting please let a member of the reception team know so we can arrange for you to attend
Saturday surgery times
We have appointments for our patients on Saturday mornings between 8.30am - 12.30pm which will all be pre bookable. Patients who are unable to get an appointment on a Saturday are advised to contact iHeart Barnsley on 01226 242429.
Named Accountable GP
All patients will have a named accountable GP who will be responsible for patients' overall care at the practice. This does not stop you from seeing any other GP or Nurse Practitioner in the practice. Where a patient wishes to see a particular GP, they may have to wait longer to see their preferred practitioner. We will inform patients of their accountable GP opportunistically when patients contact the surgery. If you wish to know who your named accountable GP is, please contact the practice on 01226 700400.